TERMS OF SERVICE

Effective Date: 09.11.2024

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Nova Unda SRL-D, a Romanian company registered at Nicolae Constantinescu nr. 5, Bucharest, Romania, post code 011711, under EUID: ROONRC.J40/10959/2022, număr de ordine în registrul comerțului: J40/10959/09.06.2022, and CUI: 46275220. The services include access to online courses offered under the brand Sonzai Edu, through which users can learn Japanese language and manga drawing (“Services”).

By accessing or using our website, registering for courses, or purchasing any of our services, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our services.

1. Definitions

  • "Nova Unda SRL-D": The company that operates the Sonzai Edu brand and offers online courses.

  • "Sonzai Edu": The brand under which Nova Unda SRL-D sells online courses in Japanese language and manga drawing.

  • "User," "you," or "your": Refers to any individual who accesses or uses our website or services.

  • "Services": Online courses and related content provided by Sonzai Edu, including course materials, videos, Discord-based interactions, and newsletters.

  • "Website": The website where Sonzai Edu provides access to its courses and services.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years old, or have obtained parental or legal guardian consent if you are under 18 years old.

  • Agree to provide accurate, current, and complete information during the registration process and keep it up-to-date.

  • Have the legal authority to enter into this agreement under the applicable laws of your jurisdiction.

3. Registration and Accounts

To access our Services, including online courses, you are required to create an account on our website. As part of the registration process, you will need to provide certain personal information, including but not limited to your full name, email address, country of residence, and age.

  • Discord Requirement: To participate in our online courses, you must have a valid Discord account, as all course interactions, including receiving course materials and updates, will take place on the Sonzai Edu Discord server.

  • You are responsible for safeguarding your account credentials and ensuring that they are not shared with anyone else. Nova Unda SRL-D is not responsible for any unauthorized access to your account.

4. Course Enrollment and Access

  • Online Course Delivery: All courses are delivered through our online platform and require you to access materials via Discord. By enrolling in our courses, you consent to receiving course materials and updates through this platform.

  • Course Content: The content of our courses, including videos, PDFs, images, and written materials, are the intellectual property of Nova Unda SRL-D and Sonzai Edu. You may not reproduce, redistribute, or modify any course content without prior written permission.

  • Access Period: Unless otherwise stated at the time of purchase, course access is granted for a specific duration as outlined in your course description.

  • Feedback Forms: In addition to course access, you may be asked to provide feedback through forms that help us improve the quality of our courses and services. Your feedback is voluntary but highly appreciated.

5. Payments and Refunds

  • Pricing: The pricing for our courses is displayed on our website and is subject to change at any time. Once you complete your purchase, the price will not change retroactively for that transaction.

  • Payment Processing: Payments for our services are processed through secure third-party providers. By submitting payment information, you agree that the payment method you provide is valid and authorized. We do not store your payment information on our servers.

  • Refund Policy: Refunds may be requested within 14 days of your course purchase if you have not accessed more than 10% of the course material. Refund requests can be made by contacting contact@sonzaiedu.com. We reserve the right to deny refund requests after this period.

  • Course-related feedback forms or surveys may be part of the evaluation process, though participation in these is optional.

6. User Conduct

You agree not to:

  • Use our services for any unlawful purposes, including but not limited to violating intellectual property laws or transmitting harmful or illegal content.

  • Post, upload, or distribute any inappropriate, offensive, or unauthorized content on the Discord server or any related platforms.

  • Harass, threaten, or abuse other participants, instructors, or staff members of Sonzai Edu.

  • Attempt to gain unauthorized access to other accounts, servers, or networks associated with our services.

  • Submit false, misleading, or harmful information through feedback forms or other types of forms we collect.

Failure to comply with these rules may result in suspension or termination of your account and access to our services without notice.

7. Intellectual Property

  • Ownership: All content provided on our website and through our Services, including but not limited to course materials, text, videos, images, and logos, is the intellectual property of Nova Unda SRL-D or its licensors. All rights are reserved.

  • Limited License: By enrolling in our courses, we grant you a limited, non-exclusive, non-transferable license to access and use the course materials solely for your personal, non-commercial use.

  • Prohibited Uses: You may not distribute, reproduce, modify, or publicly display any content provided by Sonzai Edu without prior written consent from Nova Unda SRL-D.

8. Third-Party Services

Our services may include links or access to third-party services, including but not limited to Discord, social media platforms, and payment gateways. We are not responsible for the content, privacy policies, or practices of these third-party services. By using third-party services in connection with our Services, you agree to their respective terms of use.

9. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Services, you consent to the processing of your personal data as described in the Privacy Policy.

10. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your user experience. By using our website, you consent to the use of cookies as described in our Cookie Policy. You may manage your cookie preferences through your browser settings at any time.

11. Disclaimers

  • No Guarantee of Results: While we strive to provide high-quality courses and materials, we do not guarantee any specific learning outcomes or skill proficiency from the completion of our courses.

  • Service Availability: We make reasonable efforts to ensure the availability of our Services, but we do not guarantee that access will be uninterrupted or error-free. We reserve the right to modify or discontinue any part of our Services without notice.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Nova Unda SRL-D and Sonzai Edu shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services, even if we have been advised of the possibility of such damages.

Our total liability for any claim related to the use of our Services shall not exceed the amount you paid for the relevant course.

13. Indemnification

You agree to indemnify and hold harmless Nova Unda SRL-D, Sonzai Edu, and their respective directors, officers, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of our Services or breach of these Terms.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Romania. Any disputes arising from these Terms or your use of our Services will be subject to the exclusive jurisdiction of the courts in Bucharest, Romania.

For users located in the European Union, if a dispute arises that cannot be resolved directly with us, you may be entitled to use the European Commission’s Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr/).

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, business operations, or legal requirements. If we make significant changes, we will notify you via email or by posting an updated version on our website with a new “Effective Date.” Your continued use of our Services after such changes constitute acceptance of the updated Terms.

16. Termination

We reserve the right to suspend or terminate your account or access to our Services at any time, for any reason, including violation of these Terms or any applicable laws. Upon termination, any licenses granted to you under these Terms will immediately cease.

17. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Nova Unda SRL-D
Nicolae Constantinescu nr.5
Bucharest, post code 011711
Romania
Email: contact@sonzaiedu.com